Every year the Peace Corps has a video challenge. I’ve never gotten my act together to enter but I was curious to see who won this year. Below is the winning video by Jamieson Cox. It’s a celebration of joy and happiness in Paraguay.
I’ve been thinking a lot about empathy. Three books that I’ve read recently have touched on the subject but in the separate contexts of: motivation, creativity, and parenting.
While at first glance it may not seem like Drive: The Surprising Truth About What Motivates Us by Daniel H. Pink is about empathy I would argue that in order to understand what motivates others you must always come from a place of empathy.
Pink describes three eras of human motivation – Motivation 1.0 was characterized by the need to survive. Humans were most concerned with food – how to find it and how not to become it. Motivation 2.0, the phase we’ve been stuck in for quite some time, has been characterized by the carrot and the stick. Today, Pink explains, carrot and stick techniques don’t always work. While rewarding or punishing behaviors can help in the short-term, for long-term fulfillment the most important motivators are instrinsic: Autonomy, Mastery, and Purpose, which he explains as,
the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world.
Each of these needs are fulfilled by looking for internal gratification rather than external rewards. Pink goes on to describe Type I (Intrinsic) and Type X (External) motivators. The key is to figure out when one technique will produce the desired rewards, a decision that requires empathy. For most creative jobs, Pink explains, Type I rules while other, more routine work doesn’t offer much psychic benefit and therefore an external reward could do the trick.
In our work as Peace Corps Volunteers I found Pink’s assessment to be spot on. For example, when working with the students at the youth foundation we used external motivators for short-term results such as offering snacks or privileges to those kids who showed up for a meeting. However, in order to motivate through the entirety of a long-term project, it was necessary to involve the youth in the planning, teach new and desirable skills, and tie the activities to a larger purpose that they cared about (town pride, being a role model, community service etc.).
Learn more by visiting Daniel Pink’s website here.
Creative Confidence: Unleashing the Creative Potential Within Us All by Tom and David Kelley was recommended to me by **Frankie**, who knows how excited I am about design thinking.
The authors are brothers and leaders at two of the most creative and innovative organizations today: IDEO and Stanford’s d.school. The book includes myriad examples of how a human-centered approach helps in designing products and processes. Empathy plays a large role in this, in particular during the research phase when tackling a new challenge or problem to solve.
You can find an entire Human-Centered Design Toolkit on the IDEO website here, that walks the reader step by step through this process. What strikes me about this approach is how similar it is to parts of the Peace Corps training process. While different language was used, we were encouraged not to provide our ideas or solutions to what we saw as the problems of our home communities but to engage in qualitative research for the first several months to a year before delving into a project.
From the Toolkit:
Building empathy for the people you serve means understanding their behavior and what motivates them. Understanding behavior enables us to identify physical, cognitive, social and/or cultural needs that we can meet through the products, services and experiences we create.
One of the activities from the Toolkit asks the reader to go into a situation with a “beginner’s mind” in order not to carry assumptions or to prejudge a situation. In another activity, the reader is encouraged to observe and not interpret right away. This is very similar to a framework we learned during Training called, “D.I.E.” that encourages volunteers to describe first and then interpret after talking to others from a volunteer’s community who can give a context to the situation in order for you to evaluate it effectively.
Learn more by visiting the Creative Confidence website here.
Brain Rules for Baby is John Medina’s follow up after his best-selling book Brain Rules. He explains that he was often asked when speaking about Brain Rules how his interpretation of brain research applies to children. Specifically, parents wanted advice on how baby’s brains develop in order to tailor their parenting style. Actually, he says that often a parent would ask him how to use his brain rules to get his child into Harvard. I could write a whole book about what is wrong with that question…
Medina offers various “brain rules for baby” including: the importance of talking to your child and not putting them in front of the TV, a child’s need for demanding yet warm parents, and the importance of relationships to the child’s well-being and long-term sense of happiness. As he summarizes on his website:
You will need to teach your children how to socialize effectively – how to make friends, how to keep friends – if you want them to be happy. As you might suspect, many ingredients go into creating socially smart children, too many to put into some behavioral Tupperware bowl. The two that have the strongest backing in hard neurosciences, and the two most predictive for social competency are emotional regulation and empathy.
Empathy, he explains, is important because, “when the brain perceives empathy, the body beings to relax.” Mastering this “key relationship skill” will improve all of the relationships that a child will develop over time. The quality of one’s relationships is one of the key indicators, research suggests, in determining a person’s long-term happiness. It’s not how much money you make or what your job is. It’s having good friends and partners in life.
When we were living in a low resource community on the coast of Ecuador I would often think about happiness. Many of the folks we lived and worked with seemed to be very happy despite the lack of luxuries that seem to be taken for granted in more resource rich environments. Though there wasn’t hot water, reliable electricity, or access to good transportation in our town and our neighbors couldn’t count on a steady and fair wage, potable water, or preventative medicine, people appeared to be generally just as, if not more, happy than in other places where I have lived.
Learn more at the Brain Rules website here.
Here’s a rundown on some of our favorite images from 2013. Just like for 2012, we decided to do the Top Twenty because we couldn’t decide on a Top Ten.
Enjoy & Happy New Year!
Mari & Paul
Best Vacation Postcard
Best Silly Moment
Best Mari & Paul Moment
Best Aerial Photo
Best Interacting with Nature
It’s hard to believe but we’re in the home stretch of our time here in Ecuador. This past week has been jam-packed with milestones and despedidos (farewells). In addition to visiting various doctors we’ve given away most of our stuff and are in the process of closing all of our Ecuadorian accounts.
The fun part was seeing **Clare** for a day on a lucky layover and hosting 3 of the members of Mujeres: Cambia. Three of the women and one of their daughters took a 10-hour bus journey each way just to say good-bye to me. I haven’t been able to visit the coast like Paul has so they saved up money and we spent a lovely day together, including a visit to the Botanic Garden.
Finally, I had my last day of work at The Nature Conservancy, which coincided luckily with the holiday party including a BBQ and gift exchange. I handed in my last work product, a PowerPoint presentation that can be used for all different audiences (see the cover slide below).
I feel so lucky to have so many incredible people to despedir. It’s always hard to say good-bye but I know we’ll be back someday. Enjoy some images from our crazy week!
The Little One Looks Like Me
Mujeres: Cambia Members Visit
Enjoying the Botanic Garden
The Nature Conservancy Presentation
Living on the beach – I never thought I would end up taking the beach for granted but when you live right there, it’s easy to forget how special it really is. Now that we’re living in a city, I miss the beach more than ever. I miss watching the incredible sunsets, hearing the waves, and commuting to work walking along the water. Max also really misses the beach – he used to run around chasing birds and sniffing the piles of trash.
The fruit – Although our local open air market in Palmar wasn’t the best place to buy it, good and inexpensive fruit isn’t too hard to find. This time of year on the coast you can find dozens of stalls selling watermelon by the side of the road in addition to the ubiquitous coconut stalls. Here in Quito, there are any number of (usually) indigenous women selling mandarines and other fruits on the street. It’s amazing to think of how expensive fruits like pineapples are in NYC – here they cost pocket change. Ecuador is known for bananas and before I came here I had no idea how many different kinds there really are. One way to say banana, like the one you eat with your cereal, is guineo. One day Paul went to a local store to get some bananas but he asked for gusanos instead. A gusano is a worm!
The clouds – The clouds in the Sierra are incredible. I’ve enjoyed photographing clouds in Quito and Cuenca especially. I don’t know what it is about the Ecuatorial light but there is something magical about the way it plays off of the many different kinds of clouds here. We recently went to the Teleférico – a cable car that travels up a mountain so you can see all of Quito spreading out below you. When we went up the cable car it was hard to see much since the fog was rolling in. By the time we had walked around a bit on the hiking trails up top the clouds had cleared and you could see the city below just in time for the ride back down. As they say in Quito, “if you don’t like the weather, wait a few minutes.”
How time passes – I used to be so good at the rat race in NYC – rushing around, catching trains, walking long blocks in a single bound. Now, I’m happy to live a life more tranquila – never setting an alarm (these days I just wake up early without prodding), not worrying about being late (the Hora Ecuatoriana means I’m usually the first to arrive anyway), and taking things as they come. I think this has also resulted in a higher tolerance for waiting. I’m definitely more patient than I was before – if I wasn’t I think I’d go a little loca.
Being part of a community – One of the nicest things about living on the coast was being in a small community. I’ve never really lived in a place where I knew so many people and they knew me and said hello to me on the street. It’s a bit like summer camp in that way – you have your place in the culture and it’s comforting to learn the rhythms and the gossip of small town life. Although on the flip side, it means that lots of people you barely know hear about your business but mostly it’s just benign.